User Direction


  • The user's guideline for proper installation of the device.
    • Connect the device to the power supply properly.
    • Before installing the device inside the dashboard, it is advised to keep it outside on trail and ensure that the device gives valid data (current location)
    • Once the valid data is obtained and verified, place the device inside the dashboard in such a way that the top side of the device is parellel to the dashboard (top facing the sky). Ref image(1)
    • It is advised to place the device below the central area of the dashboard, as it will have more visiblity towards the sky and helps in performing better.
    • Ensure proper fitment of the device to avoid the displacement.

  • What are the steps that a customer should take if he finds that the current location of the vehicle is not found in the map?
    • Make sure that the sim card is properly inserted into its slot.
    • Check for sufficient data balance in the SIM Card by inserting it into a mobile phone (data balance check number for airtel is *123*10#)
    • Ensure the power supply wires or other wires are not cut or disconnected.
    • Check if the device fitment is dislocated and also the device is not placed in a congested area.
    • Make sure that there are no metallic objects placed on top of the device(or above dashboard)
    • Ensure that the placement of the device is in such a way that the top faces the sky.

Device Trouble Shooting

GPRS LED Status - Orange

Condition LED 1
Modem Off Off
Network Searching Slow Blinking
Network Available Fast Blinking
Registered and Received data Acknowledgement Solid
Causes / Reason / Solution Status
Primary Power fail Check device connection
Coverage issue / SIM inactive Change vehicle location / Replace SIM

GPS LED Status - Green

Condition LED 2
GPS Off Off
GPS Searching Slow Blinking
GPS Available Fast Blinking
GPS Fix Solid
Causes / Reason / Solution Status
Primary Power fail Check device connection
Coverage issue / Signal blocked Change vehicle location
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